Shipping Information
Everything you need to know about how your kitesurfing gear gets from the seller to you.
Global Shipping Network
We've partnered with a leading global shipping provider to offer reliable and efficient delivery services to kitesurfers worldwide. Our integrated system automatically calculates the best shipping rates from a network of trusted couriers, ensuring you get competitive pricing and dependable service no matter where you are.
How Shipping Costs Are Calculated
Shipping costs are calculated in real-time during checkout based on several factors: the seller's location, your delivery address, and the size and weight of the packaged item. Our system fetches live rates from multiple carriers to provide you with the most accurate and up-to-date pricing.
Estimated Delivery Times
Delivery times vary based on the shipping service selected and the distance between the seller and buyer. During checkout, you'll see estimated delivery windows for each available shipping option. Once your order is shipped, you'll receive a tracking number to monitor your package's journey.
Tracking Your Order
After a seller ships your order, the tracking information will be updated in your 'My Orders' section on the Winded dashboard. You'll also receive an email notification with the tracking link, allowing you to follow your package's progress from the seller's door to yours.
Questions?
If you have any specific questions about shipping, feel free to reach out to our support team.